Tuesday, November 26, 2019
Why wanting to be a popular leader is selfish
Why wanting to be a popular leader is selfishWhy wanting to be a popular leader is selfishPatrick Lencionia CEO, a leadership consultant, and the author of 11 books which have sold over 5 million copies around the world. His writing on management and organizational health has been featured in theWall Street Journal,USA Today,Harvard Business Review, and more. He recently sat down withRyan Hawkon theLearning Leader Showto discuss how to become the cultural change you wish to see inthe office, and why the best leaders are elendlage always the most popular.This conversation has been edited and condensed. To listen to the full version,click here.Follow Ladders on FlipboardFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and moreRyanWhat must a great leader do?PatrickTheres a lot of leaders who carry a preconceived notion of why they want to become a leader, and if they have that notion, theyre never going to create a healthy organiza tion, because theyre not going to want to do what leaders must do. Its the concept of, Is this a reward or a responsibility? Say a guy becomes an NFL player- do they go, Wow, I finally made it to the NFL. Thats the end of a lot of hard work, and now I get to live the life, or do they go, Im going to have to work my butt off, because this is a huge responsibility? The difference between those two mindsets is everything.The question is Do you think your life is about to get harder, or easier? Some leaders go, Okay, now that Im the CEO, I have to sign up for all the hard things. I have to have a difficult conversation with people. I have to go to meetings that I dont want to be at, and make them great. I have to do unpleasant things for the good of the organization. Whereas half of them, or more, say, Hey, I dont have to do any of that stuff anymore. I can skip that now, because Im in charge. Nobodys going to make me.But you cannot afford to avoid discomfort. Being a leader is uncomfor table. Every day, youre going to do things that you would rather not. When people go into a job and say, Boy, I want to avoid discomfort. I want to go home at night feeling comfortable and relaxed, rather than tired for having stepped into the void- if youre not willing to enter the danger as a leader- your organization is going to unravel.I think that has to do with telling people things that they might not want to hear, but its in their best interest, and the best interest of the organization. They may not like you, and when you say that, they may not appreciate it- they might even be frustrated at you. And you have to have the security and self-confidence to say, I did what welches right for them, even if it makes me feel kind of bad right now.RyanI think of the best coaches, leaders, and managers Ive ever worked for, and there were moments when I definitely disliked them, and I felt like they were overly hard on me. I think specifically of my high school football coach- other th an my dad, hes the best coach Ive ever played for. And the reason is because he believed there was so much more potential in me, way more than I thought I had. He believed, and I started believing him. He pushed, and pushed, and pushed, and when I made mistakes, he was super hard on me. He made it very uncomfortable on a daily basis. I would even score six touchdowns in a game, set a school record, and we would talk about the fact that I made a couple of mistakes. He was very hard on me, but it was what I needed.So I think about all the coaches, all the leaders, and I love him the most- even though I might have hated him at times- because he got the most out of me.PatrickThe best coaches, the best teachers, were the ones that were kind of tough I cant believe he assigned this I cant believe shes making me do this And at the end of the semester, youre like, I learned a ton, and Im going to be better for it.RyanYouve said that the best manager you ever had was Sally. What was so great about her?PatrickShe demanded a lot of me, and did push me in a slightly unreasonable way, but she was a very kind person, even though in the moment, sometimes it was like, Oh my gosh, what are you doing? As a result of that, I became more than I thought I could, because she saw that potential in me.She put my well-being and my wertzuwachs ahead of her own popularity. You see this in teachers and coaches- theyre like, I want to be the most-liked coach. So they tell people what they want to hear, but it just doesnt work out.RyanThat reminds me of this story Kim Scott told me aboutSteve Jobs and Jony Ive.They were designing something, and Steve came in and spoke to Jony and his team, and he berated them. He killed them, and when he and Jony walked out of the meeting room, Jony said, Steve, what are you doing? You cant do that. Theyre going to be upset.I used to be the kind of person who didnt push. I wanted people to like me . . . But one day I realized that I was being selfish- I wa s putting my feelings, and my reputation, ahead of their best interest.And Steve said, What are you doing? Its your responsibility to give them that feedback. You did a bad job. Jony said, Well, they need to like me, and Steve said, You are so vain. You just want to be liked, and thats not whats best for them in the long term.That being said, I dont agree with every aspect of Steve Jobs- his creative genius allowed him to do some things that we should not emulate. People think you can just berate people all the time, but thats not caring for people.PatrickYeah, you have to purify your intentions in the moment, and be intentional about it.RyanRight, and I think you earn a little bit of respect through being competent. My high school coach earned that ability to be very direct, because he was the smartest person in the room by a mile, and he also prepared more than anyone Id ever seen in my life.Ive also had bad bosses, who were lazy and incompetent, and had not earned the right to tr eat me that way. So you have to have a high level of competence, and show that youre working and preparing yourself to have earned the ability to lead in that manner.PatrickAbsolutely. I loved the part about Steve Jobs saying, Youre so vain. Because I used to be the kind of person who didnt push. I wanted people to like me, and I used to think I did that for their benefit. But one day I realized that I was being selfish- I was putting my feelings, and my reputation, ahead of their best interest. I know this even as a parent- I love when my kids love me, but sometimes I have to say to them, Youre going to do this, and even if youre pissed at me, its going to be good for you.RyanRecently Ive been talking with a number ofgreat writers like Dan Coyle who have written about culture.What are some of the keys to building the culture that you want?PatrickI think what it comes down to is this Leaders have to be very intentional about the behaviors they want from people, because culture lives in the behaviors of people. And more than anything else, they have to be brutally intolerant of behavior that violates that culture.So if you want a culture, identify the behaviors you want, and live them at the top. Its impossible for them not to take root.Chick-fil-A has an extraordinary culture. When I go there and talk to their executives, heres what happens If Im sitting down to eat, Ill be talking to somebody, and Ill turn around, and one of the senior executives is clearing my plate. I was there for a meeting recently, and before I left for the airport, one of the owners goes and gets a tasche full of apples, oranges, bananas, and granola bars, and says, Hey, Pat. I noticed that you didnt get a chance to eat very much. You could take this on the plane It will be a good snack for you.Hes that down-to-earth, humble, and caring. When theyre clearing your plate and asking about your family, they dont need to say anything else. People watch their behavior, and it permeates the wh ole place. So many companies put posters on the wall, and then the executives are like, Yeah, we dont have to do that. People know it, and it becomes empty.So if you want culture, identify the behaviors you want, and live them at the top. Its impossible for them not to take root.RyanRight now Im teaming up with people who have this great culture at a place called Brixey and Meyer. Doug Meyer was recently stopped at the grocery store, and the person who stopped him said, Hey Doug, I empty the trash for your building. Doug spent 20 minutes in the grocery store thanking her, and talking to her, and asking questions about her, and being genuinely curious about what her life is like. Shes not even an employee of the company- shes just hired to take out the trash. That embodies leadership at the top. Hes living the culture.And that is not just a soft skill- its a necessary ingredient to long-term, sustained excellence. That doesnt mean that you dont make mistakes, or that you havent done stupid things from time to time. But that is how cultures get built- by genuinely caring about other people.This article first appeared on Heleo.com.
Thursday, November 21, 2019
STUDY Young Americans choose jobs based on cool office space
STUDY Young Americans choose jobs based on cool office spaceSTUDY Young Americans choose jobs based on cool office spaceCapital Ones Work Environment Survey- carried out byWakefield Research- welches recently released, showing that office configuration and format holds a whole lot of weight for the American worker when the time comes for a new job, 71% of millennial respondents thought that workplace design and environment was just as or more significant than where the office is geographically.It makes sense after all- youll probably spend most of your time there each week,so you should at least work in a place that appeals to you.Here are a few of the results, according to the press release.What people have to say about their officesFive hundred full-time workers in New York City, Chicago, San Francisco, Dallas and Washington, DCparticipated in the survey.According to the research, these were among the things people wanted the most when it comes to their workplaces 62% said natur al light, 43% said furniture and areas that are reconfigurable in a pinch, and 44% wanted to see creative imagery and art.What millennials want from their workplaceThe survey revealed whatmillennials lack at work, with 65% saying their offices had no programs that are beneficial to the environment and a whopping 75% complaining that there were no nursing room for new moms.Confused about what these young people want? Here are the top three items this group listed when asked to prioritize on-site benefits 33% said fitness and health centers and initiatives, 36% said areas to gather and decompress, and 39% craved food and drinks that were good for them.Employers, take notenzeichen people are actually paying attention to office layout- whether or nota potential hire likes your space might even have an impact whether or not they join your company.That being said, also keep in mind that people have developed a notable aversion to theopen office, so the world of work is truly due for some new ideas.
My Engineers Notebook Joseph Lawson
My Engineers Notebook Joseph Lawson My Engineers Notebook Joseph Lawson My Engineerâs Notebook: Joseph Lawson ASME member Joseph Lawson graduated from Rochester Institute of Technology with both a bachelors and masters degree in mechanical engineering in 2008. After graduation, he worked for Xerox Corporation in Wilsonville, Ore., designing printer chassis and drive systems for Xeroxs solid ink printers. Joseph eventually moved back to Rochester, N.Y., where he is currently pursuing a Ph.D. in mechanical engineering at the University of Rochester. Josephs research involves instrumentation design of combined optical and magnetic tweezer systems tools that are capable of applying extremely small and precise forces that can be used to study single molecules such as protein or DNA. He expects to complete his degree by the end of the year. Joseph became involved in the ASME Rochester Section in 2011 when he was recruited to establish a program for young engineers in the local area. He went on to serve as vice chair of the section, and section chair for 2014-2015. He is currently serving again as vice chair of the section. Whats inside your engineers notebook? I dont keep a standard engineering notebook. Almost all of my experiments, analysis, and report generation is automated and stored digitally. The collections of databases, reports, and experimental scripts stored on my computer would be the best equivalent to an engineering notebook. Whose notebook would you most like to peek into? Why? I would love to look through the journals of Meriwether Lewis and William Clark from their expedition across the United States. I imagine heading out in completely unknown (to them) territory, meeting totally different cultures, and seeing the change in geography and wildlife must have been fascinating. Joseph Lawson How and when did you know you wanted to become an engineer? The first time I remember deciding to be an engineer was as a child, probably before kindergarten. One of my aunts said I should be a mechanical engineer because my grandfather was and I liked blocks. To my five year old brain, this made perfect sense. Whats the most exciting project youve ever worked on? My current Ph.D. project is by far the most exciting one I have worked on. To many people, including most scientists and engineers, it sounds like something straight out of a science fiction movie. I use computer-generated holograms and electric fields from high-powered lasers to optically trap micro and nano particles. This allows me to manipulate particles with six degree of freedom control. Its like the tractor beams you would see in Star Wars, except I am moving custom nanoparticles as opposed to towing space ships. The forces and size scales are so small that most mechanical engineers I meet through ASME have a difficult time comprehending it. The goal of the project is to develop better tools for biologists and biophysicists to study cells and single molecules. What do you think youd be doing if you hadnt become an engineer? I like engineering because it is constantly providing me with challenging problems and enables me to be creative with coming up with solutions. I can see myself fitting into any other career path or industry as long as it keeps me challenged and allows me this creative freedom. Joseph Lawson conducting research in pursuit of his Ph.D. at the University of Rochesterâs URnano cleanroom facility. Whats your favorite activity when youre not working? Anything physical that gets me out of the house is great. I run almost every day and I have been kayaking or skiing as often as I can depending on the season. I am also a voracious reader and spend some leisure time with a book every day. Was there a book or a movie that piqued your interest in science or inspired you to become an engineer? I remember reading Space by James Michener in fifth grade. Growing up in Flint, Michigan, most people associated engineers with making cars and frequent layoffs. Reading this book made me realize there were other opportunities that no one even imagined yet. Who are your heroes, either within the engineering profession or in the rest of your life? I dont have any specific heroes, but there are many people who I remember for heroic actions. For me a hero is someone who can take a bad situation and turn it around everyones benefit, or goes out of their way to really help another person without personal gain. I have been fortunate to know many people who often do both of these things. Whats the most meaningful or rewarding aspect of being connected to engineering? The most rewarding aspects of this career are when I get to teach engineering and science to others. I have gotten several opportunities to mentor younger students through volunteering with a FIRST Robotics team, teaching science demonstrations in Portland city elementary schools, advising undergraduate researchers at the University of Rochester, and organizing and taking part in the Rochester Sections many STEM activities. What does ASME mean to you? I joined the Rochester Sections leadership team because I wanted to be involved in the local community and saw it as a good way to drive that involvement. I enjoy being a part of this community because I get to meet other similarly minded people that I normally wouldnt cross paths with. The networking opportunities are especially useful to me right now as I am nearing the end of my Ph.D. and looking to transfer into industry. I like engineering because it is constantly providing me with challenging problems and enables me to be creative with coming up with solutions. I can see myself fitting into any other career path or industry as long as it keeps me challenged and allows me this creative freedom. Joseph Lawson
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